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JCV World Travel
Rich Friedauer

Rich Friedauer

Rich Friedauer – Expert in European Travel, Safaris, and River Cruises

After a 35-year federal government career, Rich Friedauer transitioned to a profession centered around his passion for travel. Drawing on extensive global travel experiences and a deep knowledge of destinations, he began assisting others in crafting their dream vacations, turning a hobby into a full-time career in 2010.

Rich’s areas of expertise include Europe, with a special focus on Italy, France, and Germany, as well as exotic destinations such as southern Africa, Egypt, and Asia. Safaris hold a special place among his specialties, alongside his enthusiasm for cruises, particularly river cruises.

Safaris to South Africa, Botswana, and Namibia are described as life-changing experiences and remain a personal favorite. Italy and other European destinations also rank high on his list, thanks to his years of exploration and immersion in the region.

Rich is known for his ability to handle unexpected challenges during travel. For instance, when a group’s flight to Toronto was canceled on the day of departure, he secured an alternative route that allowed all 12 travelers to make their tour on time. In another case, he arranged last-minute transfers for clients stranded in Paris, ensuring they reached their cruise on the coast. Similarly, he facilitated critical connections for clients flying through Frankfurt and persuaded a cruise line to reinstate transportation arrangements, allowing them to make their departure in Venice.

His approach involves asking clients detailed questions to design itineraries that cater to their unique preferences and needs. Transparency is a cornerstone of his service—he provides clear cost breakdowns upfront, avoids hidden fees, and prioritizes what’s best for his clients over personal profit. Rich’s dedication to creating personalized, seamless travel experiences ensures his clients enjoy stress-free, memorable journeys.

Certifications and Awards: South Africa Destination Specialist, Japan Travel Specialist, Silversea Specialist, Uniworld Cruise Specialist, AMA Waterways Certified Advisor, Princess Cruises Specialist, Marriott Hotel Excellence Specialist

Rich Friedauer Awards & accolades

DC

WOW!! What a wonderful trip! It was everything we thought and more! I can’t begin to tell you what a wonderful experience and trip you put together for us. Thanks again for all you did putting this trip together for us….it is unforgettable!!

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SJ

We are still recovering from jet lag, but I can’t let another minute go by without writing to thank you for all you have done for our vacation. It was perfect in every way, so much so that I am having trouble getting my heart and mind to return home with me. Every single arrangement you made for us went very smoothly. It was perfect in every way.

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Meet the rest of the team

Matthew Cervone

Matthew Cervone

Position CEO
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Alicia Perez

Alicia Perez

Position Travel Advisor
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Becky Pacyga

Becky Pacyga

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Dianne Gladstone

Dianne Gladstone

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Fran Bastuba

Fran Bastuba

Position Travel Advisor
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Jennifer Martinez

Jennifer Martinez

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Kim Nelson

Kim Nelson

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Mary Ann Cybulski

Mary Ann Cybulski

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Nicole Kollmorgen

Nicole Kollmorgen

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Lori McLane

Lori McLane

Position Accounting
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Ann Marie Corcoran

Ann Marie Corcoran

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Bonnie Presnell

Bonnie Presnell

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Cheri Platko

Cheri Platko

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Cheryl Coenen

Cheryl Coenen

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Chris Hella

Chris Hella

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Chris Petiprin

Chris Petiprin

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Chris Waring

Chris Waring

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Christine Miller

Christine Miller

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Christy Pudyk

Christy Pudyk

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Cindy Bissonette

Cindy Bissonette

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Danny Paquette

Danny Paquette

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Dayna Rodriguez

Dayna Rodriguez

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Deborah Ruemenapp

Deborah Ruemenapp

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Fran Benhart

Fran Benhart

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Heather Thompson

Heather Thompson

Position Independent Travel Advisor
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Jan Stark

Jan Stark

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Jennifer Reschke

Jennifer Reschke

Position Travel Advisor
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Lisa Cavataio

Lisa Cavataio

Position Personal Travel Advisor
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Lori Ridder

Lori Ridder

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Marilyn Deliso

Marilyn Deliso

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Mary Ann Dillon

Mary Ann Dillon

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Mary Ann Grosfield

Mary Ann Grosfield

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Mary Ann Smith

Mary Ann Smith

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Maureen Sturza

Maureen Sturza

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Pam Phillips

Pam Phillips

Position Travel Advisor
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Rosa Mizon

Rosa Mizon

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Rose Finlay

Rose Finlay

Position Travel Advisor
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Susie Raftery

Susie Raftery

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Tina Mifflin

Tina Mifflin

Position Travel Advisor
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Valerie Robbins

Valerie Robbins

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Vicki Herron

Vicki Herron

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Erin VandenHeuvel-Coon

Erin VandenHeuvel-Coon

Position Travel Advisor
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Amy Bourgeois

Amy Bourgeois

Position Travel Advisor
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Cheryl Bailey

Cheryl Bailey

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Jim Smith

Jim Smith

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Julie Wright

Julie Wright

Position Travel Advisor
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Lynda Kroll

Lynda Kroll

Position Director of Independent Contractors
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Tori Decker

Tori Decker

Position Travel Advisor
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